A Single Communication Hub for Efficiency and Accountability
Construction projects rarely go exactly to plan, from design through to final delivery. Along this path, there are often a number of conversations, revisions and information requests between parties. If any of these interactions are forgotten or misconstrued, project delays and cost variations can quickly follow. With this in mind, a centralised and accountable communication point is the best strategy for project efficiency.
A More Reliable Information Transfer Than Email
Just one forgotten email can have a significant impact on project efficiency and deadlines.
While traditional email still has its value in modern project delivery, iTWO cx supports the elimination of email through our advanced Correspondence module. iTWO cx users can capture and store all user activity including viewing, field changes, statuses, due dates, notification delivery receipts and previous versions.
Attachments of any size can be sent, persistent issues can be tracked and automatic reminders can be allocated to ensure productivity remains as high as possible.
Track and Store All Interactions
iTWO cx utilises a forum-based system that allows for efficient correspondence across projects. Our Correspondence module effectively synchronises every stakeholder involved in a project by tracking all interactions, allowing managers to monitor progress in real-time.
Our forum-based system is customisable to suit the unique needs of your enterprise. With iTWO cx, users can design their own layout for convenience, add fields to assist with reporting and easily identify any time and cost implications using the module.
Set Permissions Based on Relevance or Hierarchy
iTWO cx allows managers to set permission levels as they see fit. Access levels can be tailored to ensure stakeholders only receive information that pertains to their role, improving efficiency across the lifecycle of a project.