It has always been both time-consuming and ineffective to manage defects using paper forms or spreadsheets - with iTWOcx, there is now a better way. 

iTWOcx Defects Management is designed to quickly capture, assign and track defects for rectification and efficiently manage them within one mobile and cloud-based platform. This system makes it simple to share vital defect information in real-time, with built-in tools designed to increase accountability and accuracy across the board.


Capture Issues Quickly and Picture the Problem

Defects are easily captured onsite using the iTWOcx Mobile app, available on the iTunes and Google Play app stores. Users can access iTWOcx remotely to quickly record all of the information needed to rectify the defect, saving time for all involved. Within Defects Management, users can take photos of the defect, mark them up and link them directly using a mobile device so there’s no confusion about what needs to be addressed.


Work Online and Offline

iTWOcx allows stakeholders to capture defects anywhere and at any time. Even if a project site is out of range, users can record defects with a mobile device and the database will automatically synchronise once online again.


Real-time Information and Live Contractor Communication

iTWOcx’s role-based dashboards can provide invaluable up-to-the-minute data including assigned items and performance statistics. Contractors assigned to defects can access information using the iTWOcx mobile app, or using their own defects portal via an email link where they can update a defect’s status from any device.


A Fully Integrated System and Complete Defects History

Defects Management is fully integrated with all other iTWOcx modules, so users can link defects to other items such as RFIs, variations and claims to create a comprehensive information trail. iTWOcx captures every action related to every defect, so managers will always know when items have been viewed or updated and there’ll be no doubt from any party as to what is required.

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