On any one project there can be countless conversations, changes and requests for information made by important stakeholders. Losing track of just one vital interaction can easily lead to delays and unforeseen cost variations.
For efficiency and accountability, it makes sense to integrate all project communication into one central system. With iTWOcx, users can capture, report and review project communications from anywhere. Our core Correspondence module synchronises teams and information while tracking every interaction, making it easier than ever to monitor how your projects are progressing in real-time.
Find Every Detail, Fast
Our forum-based system provides a reliable and real-time hub for correspondence across projects.
Unlike email, each issue is captured in its own designated forum for easy reference along with attachments, images and links to related items.
More Evolved Than Email
Stakeholders can easily overlook or forget important emails, leading to unnecessary project delays. iTWOcx captures and stores all user activity including viewing, changes to fields, statuses and due dates, notification delivery receipts and previous versions.
Users can track issue progress, add attachments of any size, set due dates and receive automatic reminders to keep productivity on track. The transparency of the module supports a higher level of correspondence for all parties involved.
Aligned to Your Processes
iTWOcx is custom-built for the construction industry and adaptable for user requirements. The module allows users to add their own statuses and decide who can access them, as well as set preferred pre-addressing and distribution rules. Managers can design their own layout and add customisable fields that assist in reporting, searching and identification of any time or cost implications.
With iTWOcx, construction managers can be confident they are sharing correspondence with the right people, every time. They can allow access to issues and conversations across the entire organisation, or restrict permissions using a top-down hierarchy of directors, management and staff. This ensures that everyone who receives correspondence knows that the message is directly relevant to their own duties.
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